About this role
The Website Analytics Architect will design, implement, and maintain a robust analytics solution for the global Adobe AEM Platform, focusing on AI-driven insights and automation. This role involves defining an AI-enabled reporting framework to guide business decisions across 350+ Healthcare and Corporate websites. Responsibilities include: Analytics Strategy and Design: Architecting solutions that integrate AEM, Adobe Launch, Adobe Analytics, Google Analytics, and AI/ML-driven BI tools. AI-Driven Data Integration: Leading data integration, implementing automated pipelines, feature stores, and self-serve analytics templates. AI Insights and Analytics: Developing and operationalizing AI/ML models for anomaly detection, forecasting, customer journey optimization, sentiment analysis, and multi-touch attribution. Reporting and Governance: Overseeing global reporting processes, ensuring data privacy compliance (GDPR/CCPA), and establishing AI fairness, bias mitigation, and explainability practices. Collaboration: Partnering with IT, business stakeholders, and external vendors to drive continuous improvement and mentor teams on AI best practices. Qualifications: Minimum 5 years of experience designing analytics frameworks on AEM and 10 years in web technologies. Deep expertise in AEM as a Cloud Service (AEMaaCS), Adobe Launch, and Adobe Marketing Cloud is required. Candidates must have a proven track record in AI-enabled analytics deployments, including model monitoring and governance. Experience in the Healthcare domain is highly desirable. Strong communication skills and the ability to present complex concepts to non-technical audiences are essential.