About this role
The Senior Delivery Consultant will design and implement complex, AI-native customer experience solutions on Amazon Connect for enterprise-grade contact center transformations. The role involves hands-on architecture, pre-sales leadership, and integrating generative AI and agentic frameworks into customer engagements.
Skills for this role
Amazon ConnectPythonTypeScriptNode.jsAWS CDKCloudFormationGenerative AIAmazon BedrockLLMPrompt EngineeringRAGConversational AIAgentic AIServerless Architecture