About this role
The Senior Business Analyst – HR Technology & AI will serve as a critical bridge between HR and technology, translating complex business challenges into scalable automation and AI solutions. You will operate within the People & Organization Digital Transformation team, focusing on the end-to-end employee lifecycle.
Responsibilities
- Conduct process and technology gap analyses to identify automation and AI opportunities.
- Design, build, and deploy AI-powered internal tools and Claude-based applications.
- Manage secure integrations using APIs, MCPs, and custom connectors while ensuring robust governance, RBAC/ABAC, and data protection.
- Develop AI and automation workflows using n8n, UiPath, and Python.
- Drive HR Tech initiatives from requirements engineering through design, build, SIT/UAT, and go-live.
- Apply a product mindset to manage Jira-based service desks, Rovo Agents, and AI-enabled employee experiences.
Requirements
- 6+ years of experience as an HR Tech Analyst, HR Business/Process Analyst, or AI & Automation Analyst.
- Deep, demonstrable HR and Workday domain knowledge across hire-to-retire processes is mandatory.
- Hands-on experience with AI/LLM tooling, cloud environments, and enterprise security.
- Proficiency in Jira, Confluence, and BPMN.
- Fluency in English and ability to collaborate across European, APAC, and US time zones.
- Degree in Information Systems, Computer Science, HR Technology, or related field preferred.
Working Conditions:
- Based in Gurugram or Bangalore, India.
- Minimum office presence of 3 days per week.
- Competitive pay and benefits including travel perks, hybrid work flexibility, and professional development.
Skills for this role
HR TechnologyWorkdayGenerative AILLMsn8nUiPathPythonClaudeAPIMCPJiraJira Service ManagementConfluenceRovo AgentsBPMNRBACABACAutomationProcess Analysis