About this role
The Machine Learning Data Associate will support machine learning projects by performing high-quality data annotation, labeling, and analysis to improve customer service models and conversational AI performance. Responsibilities include conducting intent and dialogue labeling, testing customer service models, and auditing data for accuracy and policy compliance.
Skills for this role
Data AnnotationData LabelingNatural Language ProcessingQuality AssuranceMachine LearningData MiningInformation RetrievalConversational AI