New opportunity

Customer Engineering – Engineer II (AI/AWS)

FICO · Bangalore, India

About this role

The Customer Engineer will build AI-powered tools and agentic workflows to automate customer engineering issues, develop prompt harnesses, and optimize LLM performance. The role involves integrating AI capabilities into existing engineering tools and measuring performance metrics like accuracy, latency, and cost.

Skills for this role

PythonLLM Application DevelopmentPrompt EngineeringAI AgentsLangGraphLangChainProduction AI EngineeringMachine LearningData Analytics