About this role
The AI Solutions Expert will design and implement AI-driven tools, such as chatbots and sentiment analysis, to optimize call center operations and enhance customer experience. The role involves building NLP models, automating workflows, and analyzing interaction data to improve efficiency and satisfaction metrics.
Skills for this role
PythonRTensorFlowPyTorchNLPDialogflowIBM WatsonSpeech AnalyticsCloud PlatformsAPIsGenerative AIGPT-4Power BITableau