About this role
The AI Operations Analyst will support and optimize enterprise AI platforms, including Microsoft Copilot and conversational AI solutions, by managing production support, incident resolution, and performance monitoring. This role acts as a liaison between business and IT teams to drive AI adoption and improve user experience through continuous improvement initiatives.
Skills for this role
Microsoft CopilotCopilot StudioAzure AIAiseraMoveworksConversational AIGenerative AIPrompt EngineeringITILRoot Cause AnalysisSAPWorkdayMicrosoft 365Power BIMicrosoft Fabric