About this role
Build and ship production-ready software using AI as a core part of the engineering lifecycle, applying Generative and Agentic AI frameworks and AI-native practices. Provide application support including incident management, troubleshooting, stakeholder communication, and contributing to best practices and continuous improvement.
Skills for this role
ServiceNow IT Operations Management (ITOM)Generative AIAgentic AIPrompt engineeringAI evaluation frameworksIncident managementService request fulfillmentSoftware development life cycleModern programming languagesFrameworksITILApplication supportAnalytical skillsProblem-solvingStakeholder communicationAI-native practices