About this role
Build and ship production-ready software using AI as a core part of the engineering lifecycle, applying Generative and Agentic AI frameworks and AI-native practices. Provide application support by troubleshooting incidents, performing proactive monitoring, documenting solutions, and collaborating with stakeholders to maintain system reliability.
Skills for this role
ServiceNow IT Operations Management (ITOM)Generative AIAgentic AIPrompt engineeringAI evaluation frameworksIncident managementService request fulfillmentSoftware development life cycle methodologiesModern programming languagesProgramming frameworksITILAnalytical problem-solvingProactive monitoringDocumentationStakeholder communicationTeam collaboration